Frequently Asked Questions
Everything you need to know about shopping with Atlas Earth
What are your standard shipping times?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking between 5-10 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package in real-time.
Which payment methods do you accept?
Atlas Earth accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products sustainably sourced?
At Atlas Earth, we prioritize ethical manufacturing. We work closely with global suppliers to ensure all products meet high quality standards and fair labor practices.
Do you offer international shipping?
Yes, we ship to over 50 countries. Please note that international orders may be subject to local customs duties and taxes upon arrival.